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Chen, Z, Li, H, Shen, Q and Xu, W (2004) An empirical model for decision-making on ISO 14000 acceptance in the Shanghai construction industry. Construction Management and Economics, 22(01), 55-73.

Dunn, B (2004) The regionalization of international contracting and its implications for models of construction spending. Construction Management and Economics, 22(01), 93-100.

Lavy, S and Shohet, I M (2004) Integrated maintenance management of hospital buildings: a case study. Construction Management and Economics, 22(01), 25-34.

  • Type: Journal Article
  • Keywords: Facilities management; key performance indicators; maintenance; outsourcing; performance-based building
  • ISBN/ISSN: 0144-6193
  • URL: https://doi.org/10.1080/0144619042000186031
  • Abstract:

    Over the course of the past three decades, facilities management has become the subject of an increasing number of research and development efforts. The main objective of the present research was to examine the efficiency of maintenance under alternative maintenance policies and different sources of human resources. The research focused on the maintenance of public hospital buildings in Israel, with the objective of providing a model for multi-system facilities operating in a dynamic environment. This paper describes the last three stages of the research: the establishment of key performance indicators, the implementation of these indicators in a case study in order to appraise them, and the validation of the indicators. Four key performance indicators were developed, as follows: the Building Performance Indicator (BPI), the Manpower Sources Diagram (MSD), the Maintenance Efficiency Indicator (MEI) and the Managerial Span of Control (MSC). This paper illustrates a case study in which the four developed indicators were implemented in practice. Characteristics of the case study hospital are presented and analysed. Finally, the conclusions and recommendations drawn from the analysis of the hospital case study are discussed, validated and deliberated upon. The approach presented in this paper integrates performance, financial, human resources and organizational aspects to facilitate an improved evaluation method of the parameters affecting the execution of maintenance activities.

Manavazhi, M R (2004) Assessment of the propensity for revisions in design projects through the dichotomous characterization of designer effort. Construction Management and Economics, 22(01), 47-54.

Moselhi, O, Li, J and Alkass, S (2004) Web-based integrated project control system. Construction Management and Economics, 22(01), 35-46.

Pan, Z (2004) Commercial housing ownership predictors in urban China: an analysis of a national survey. Construction Management and Economics, 22(01), 85-91.

Pries, F, Dorée, A G, Veen, B V d and Vrijhoef, R (2004) Note: The role of leaders' paradigm in construction industry change. Construction Management and Economics, 22(01), 7-10.

Skitmore, R M (2004) Predicting the probability of winning sealed bid auctions: the effects of outliers on bidding models. Construction Management and Economics, 22(01), 101-9.

Sohail, M and Baldwin, A N (2004) Performance indicators for 'micro-projects' in developing countries. Construction Management and Economics, 22(01), 11-23.

Turner, J R (2004) Farsighted project contract management: incomplete in its entirety. Construction Management and Economics, 22(01), 75-83.